Cookies Policy

"This website stores data such as cookies to enable important site functionality including analytics, targeting, and personalization". Leant More. GOT IT
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PRIVACY POLICY

Your privacy on the Internet is important to us. Our Privacy Policy describes the types of information we gather and how we use it. If the information practices of Cockpit USA change, we will let you know by posting the Privacy Policy adjustments on our Web site. We will notify you by e-mail of any such material changes before we use your personal information in a manner not previously disclosed in our Privacy Policy.

 

Use of Cookies

A cookie is a small data file that Web sites, when you visit them, often store on your hard drive. A cookie may contain information (such as unique user ID), which is used to track the pages of the sites you've visited.

Cockpit USA also uses cookies to measure activity on our site, which allows us to determine which areas and features of our site are most popular. This information allows us to make improvements and updates to enhance your Cockpit USA experience.

You can refuse cookies by turning them off on your browser. If you turn off cookies, though, you will not be able to make a purchase from our site. Nor will we be able to recognize you as a registered user to allow you access to your account information.

Use of Information by Cockpit USA

We gather certain types of customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. Cockpit USA and its affiliates may also use this information to make offers to you, help us develop and improve Cockpit USA and tailor our site to your interests.

 

Information Collected by Cockpit USA

Cockpit USA collects two types of information about users: personal information (such as name, e-mail address, mailing address and phone and credit card numbers) and aggregate information (such as information about how many users log on to our sites on a daily basis).

 

Personal Information Collected Online by Cockpit USA

Personal information is collected online when users voluntarily register with Cockpit USA to purchase items, receive electronic newsletters, use community and communication services, answer surveys and enter contests and other promotional opportunities provided on Cockpit USA. We also maintain a record of your product interests and purchases online. We may receive personal usage and demographic information from our affiliates and from third parties.

 

Aggregate Information Collected Online by Cockpit USA

Aggregate information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, pages you access most frequently or search terms you enter. Aggregate information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped at Cockpit USA who are 25 years of age is aggregate information that does not personally identify a specific user. Tracking Internet Protocol (IP) addresses is one method of collecting aggregate information about your activities online and information volunteered by you. An IP address is a number that is automatically assigned to your computer whenever you surf the Web. The computers, which deliver the Web pages to you, automatically identify your computer by its IP address. When you request a page from our site, our servers log your IP address.

 

Sharing Information Collected Online with Third Parties, Consultants and Affiliates

Cockpit USA does reserve the right to share, sell, or trade your information with third parties regarding your personal information gathered online, such as E-mail addresses, personal information collected as a part of an online survey or other specific details about you. For privacy purposes, all information relating to our customers is stored on a highly secure server, and all credit card information is stored in an encrypted format and is not released to third parties.

Cockpit USA may share personal information gathered online with consultants and affiliates for any internal business purpose and may also divulge personal information if such information is subpoenaed or if Cockpit USA believes that membership has been used to commit unlawful acts or acts that may endanger the health or safety of another user or of the general public. In addition, Cockpit USA receives personal usage and demographic information from its affiliates and from third parties and uses this information to improve our products and services. Cockpit USA may share aggregate information with affiliates and consultants for any internal business purpose and with third parties for their advertising and promotional purposes.

We honor exchanges and refunds for purchases from Cockpit USA only, for a period of 30 days from date of delivery as long as all tags are on the products and they are not worn or damaged. We require all our customers to fill out the Return or Exchange authorization form found HERE before sending us their item for exchange or return. Once we receive information customer will be emailed an authorization form to add to their package, please note that customer is responsible for return or exchange shipping charges.To expedite handling of your returns and exchanges, please include your proof of purchase and mail to: Cockpit 725 New Point Road, Elizabeth, NJ 07201. Attn: Returns. Please note: We do not refund shipping & handling charges. Please note that refunds and exchanges can take up to two weeks to process.

        - Note: any items on sale are not eligible for refund - 

Please Download & Print the following form to ease the Refund/Exchange Process : [Refund & Exchange Form]

For returns sent from outside the U.S.A., please declare the items as "U.S.A. goods being returned to the manufacturer" so that your package does not incur duties. We cannot be responsible for any duties and taxes levied on merchandise and/or any returns or exchanges held in Customs. If making an exchange, please include the correct shipping & handling with your returned goods. Any exchanges will be subject to be charged shipping.