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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: Womens Navy Peacoat W78X002
Average Customer Rating: 4.62 out of 5 stars
Total Number of Reviews: 13 customer reviews
Customer Satisfaction Level: Excellent - Highly Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for Womens Navy Peacoat W78X002. These topics help understand what customers care about most.
Most Discussed Product Topics:
- fit - frequently mentioned by customers
- quality - frequently mentioned by customers
- lining - frequently mentioned by customers
- jacket - frequently mentioned by customers
- pockets - frequently mentioned by customers
- style - frequently mentioned by customers
- buttons - frequently mentioned by customers
- sweater - frequently mentioned by customers
- customer service - frequently mentioned by customers
- collar - frequently mentioned by customers
- wear - frequently mentioned by customers
- coat - frequently mentioned by customers
- peacoat - frequently mentioned by customers
- navy - frequently mentioned by customers
- work - frequently mentioned by customers
- wool - frequently mentioned by customers
- made - frequently mentioned by customers
- cockpit usa - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for Womens Navy Peacoat W78X002. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
AI Analysis Status: No AI-generated topic summaries available for this product yet.
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for Womens Navy Peacoat W78X002. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Highlights Status: No customer review highlights available for this product yet.
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for Womens Navy Peacoat W78X002. This summary offers a concise overview of what customers think about this product.
Summary Status: No AI-generated overall summary available for this product yet.
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: Nice style, good quality, made in USA
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Meredith B. (Verified Purchase)
Review Date: 2025-04-20
Customer Feedback:
I was very glad to find this company after searching for a peacoat like the one I had when I was younger. I love the style of this one, it's very flattering, and the warmth level is good for the mid-Atlantic where I live. I was very glad to buy made in the USA.
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Review Title: Wortheverypenny
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Karen (Verified Purchase)
Review Date: 2025-01-20
Customer Feedback:
This is a beautifully made jacket. It fits like it was made for me. Heavy duty wool, buttons are large and sewn to stay on forever (a bit snug to close though), nicely lined (not a cheap lining), love the slim inside chest pocket (not at all bulky)- why don't more women's jackets/coats have this handy feature?, knit cuffs at the wrist, collar is beefy and stays up when you want it up. It is a very deep dark navy. This coat has some weight to it for sure. About the the fit, I measured with a tape measure as directed and got the large as recommended - way too big in the shoulders and across the body. I typically take a small in just about everything (5' 7"), 138 lbs (adding this since I find it helpful in reviews) but went with the suggested large. I called customer service and got a real person, Lauren, who spent a good 10 minutes on the phone with me (when did this last happen?) going over the size issues. She offered that customers typically find the coat too snug, so my situation was different for her. She worked with me, I returned the large and a medium arrived promptly. Perfect fit. I like it fitted. I did not want it to not accommodate a bulky sweater under it. This is not a small dollar purchase for me and paying the shipping fees was a consideration (I get it, small business, handmade goods, etc). Lauren's customer service persuaded me to continue and I'm so glad I did. Beautifully made coat that will last style wise and quality wise. I'm glad that I didn't give up. Oh, and this is my first review ever - to give you an idea of how pleased I am with the coat and the customer service.
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Review Title: I LOVE this coat! Thank you!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Angela S. (Verified Purchase)
Review Date: 2024-09-12
Customer Feedback:
I LOVE this coat! Thank you!\n\nI can tell that a lot of love and hard work went into making my Navy pea coat. The wool is so soft and it fits better than any pea coat I have ever tried on (and I've been looking for years). I am a very petite woman at 5'4", 100 lbs and the XS fits perfectly and gives me room to put a sweater underneath, too. \n\nPlease forward it on to the manufacturing team that they do beautiful work. It's the nicest coat I own, honestly. Wow! I love it and it's so soft! So excited to wear it this fall and winter! Thank you!\n\n \n\nAngela Smith
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Review Title: I had problems with the sizing chart
Customer Rating: 4 out of 5 stars (Very Good)
Reviewer Name: Eden B. (Verified Purchase)
Review Date: 2024-02-08
Customer Feedback:
When I finally managed to get the right size I loved it!😅 I had to exchange twice because I didn’t understand there sizing charts at all. I even took the special fitting test and it told me to get the wrong size.😑 In the long run it costed me an extra $165 with all the extra shipping and quality check when they received them( I cut the tags off one of the times). They were fast at sending me the next one coat and returning any emails. It’s beautiful, and comfortable though 😊.
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Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Carol (Verified Purchase)
Review Date: 2023-12-06
Customer Feedback:
Beautifully made! And made in the USA! Lots of style & fits perfectly. Great customer service too. Highly recommend this jacket and Cockpit USA. Excellent small US company.
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Review Title: Jacket smelled like mold
Customer Rating: 1 out of 5 stars (Poor)
Reviewer Name: Sean M. (Verified Purchase)
Review Date: 2023-05-21
Customer Feedback:
Jacket smelled like mold
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Review Title: Gift for niece
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Judy d. (Verified Purchase)
Review Date: 2023-02-21
Customer Feedback:
Absolutely beautuful. She loved it! She had tried many on but was disappointed with fabric and fit .This coat fit her perfectly such great quality.Beautiful. Thank you!
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Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Paula (Verified Purchase)
Review Date: 2022-10-27
Customer Feedback:
Love it!
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Review Title: Perfect elegant, practical peacoat
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Ella (Verified Purchase)
Review Date: 2022-04-06
Customer Feedback:
Absolutely perfect coat! I wanted a classic, elegant, and practical all-purpose coat - and this is exactly that. The dark navy goes with any color, and the slim, long silhouette looks great with everything from jeans to an elegant dress. It has 5 pockets (two patch, two flap, and one small internal pocket), and they're all deep enough to be properly useful. It's thick and sturdy, and I expect it to last decades, but still flexible and very comfortable - I wear it on my bike commute in 20-40°F weather very comfortably. The sweatshirt-like cuffs are an incredible touch to keep cold air out of your sleeve, as is the extra button for the higher collar.\n\nThe length hits just at the top of the thigh, and the xs fit me (110lb, 5'4") very well, though it is on the slim side (as the fit tool predicted). I can still wear a thick sweater underneath, though - it just leads to a tighter fit. My only "complaint" is that if I put a winter hat or gloves in the pockets, the coat tends to stick out a little around my hips when buttoned because it is a little tight there - it's still comfortable and warm, just looks a little less elegant. If that's the biggest issue I have, I think that's a pretty strong indicator of how great this coat is.\n\nThe price was quite high for my usual budget, but I'd say it was well worth it - it's everything I want in a coat, and the quality is definitely worth the investment. Thank you Cockpit!
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Review Title: AMAZING deserves 10 stars
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Nuala (Verified Purchase)
Review Date: 2022-02-09
Customer Feedback:
My Pea coat is amazing THANK YOU SO VERY MUCH. \nThis has been on my wish list since the Movie Love Story Ali MacGraw and Ryan O'Neill.\nSee her wearing the coat below\n\nhttps://www.youtube.com/watch?v=GkRdOmhiws0 \n\nI asked my parents for one and at the time they could not afford it as they had two boys in college. Over the years they reproduced the Pea coat but I did not like them as they were dazzled up with glossy buttons or the color would be wrong. Then I saw a Ralph Lauren but the price range was astronomical. Cockpit's Peacoat is so authentic in every way. from the wool, the buttons beautifully sewen just perfect I gave your catalog to my sister and she loved the leather trench coat so I am sure you now have another customer.\nThank you Kelly for all your attention to my order.\nNuala
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